Turn your care plans into patient action

And CCM, RPM revenue.

Patient Interactions
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8
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Evolution of CCM and RPM programs

The first generation of chronic care programs mirror a fundamental flaw in healthcare itself — they are designed to solve problems, not prevent them. CCM and RPM were imagined to extend doctor guidance into the 99.9% of time patients are NOT in the office, but a couple of short interactions per month isn’t enough to change behavior.

The missed opportunity

Preventing instead of solving. Reactive care waits for something to go wrong. You steer a sailboat with your eyes on the horizon, not reacting when you hit something.

The pattern

Trackers drain the relationship. Trackers catch you messing up. The pattern is always the same: patients are excited by a tracker, then they lie to it, then they break up with it.

The lighthouse approach

Lighthouse builds skills, not moments of tracking. Care plan goals drive the program, not compliance checklists.

+ DEPOSIT — educate, empower
− WITHDRAW — ask, track

The care bank

Every patient interaction is either a deposit or a withdrawal. When you educate and empower, you deposit. When you ask for a health value or check if they took their meds, you withdraw. Most CCM and RPM programs operate with negative balances. Lighthouse is built to keep accounts in the green.

Voice is the difference between abandoned programs and changed habits

Voice is natural

no apps, no passwords, no washing your hands first, just say “Alexa, ask lighthouse…”

Voice elevates understanding

patients listening to education understand at two grade levels higher than reading, also available in Español

Voice creates a bond

patients call lighthouse “she,” not “it”, and grow to want to impress “her”

“Alexa, check in with lighthouse”
Hear it in action →

Education leads to action

Science makes it stick
How lighthouse builds habits

Education leads to action

Medically reviewed content, individual education plans generated for each patient

Researched frameworks from experts

Proven comprehensive education models trigger patient capabilities

Habits are formed, motivation rarely changes

The science of habit building from the Stanford Behavior Lab

Behavior science leads to behavior change

Your care plan becomes a care program

Step 1

Enroll

Design a care plan. Set goals. Patient gets an Alexa voice device.

Step 2

Daily check-ins

Voice-guided habits: diet, activity, meds, number capture.

Step 3

Dynamic program

Alexa messaging dynamically changes to lead patient to goals

Step 4

Medicare billing

Auditable tracking for Medicare reimbursements.

Potential CCM and RPM revenue

Total Patients1,500
CCM-Eligible1,200
RPM-Eligible600
Potential Annual Revenue
$1,616,700
CCM (G0506 + 99490 + 99439)$1,089,600
RPM (99453 + 99454/55 + 99457 + 99458)$527,100

Underneath the hood

Got a question?

We’ll show you what lighthouse can do for your patients and your bottom line.

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