TURN YOUR PATIENT CARE PLANS INTO PATIENT ACTION
AND CCM, RPM REVENUE
lighthousevoice is different because we are behavior change first, technology and scale second (and good at all three)
if your priority is behavior change (but also generating more revenue), then lighthouse might be a match for your practice and your patients
lighthouse is not a DIY platform. we deliver the programs and drive usage. if you just need tracking to do everything yourself, we are probably not a match
using Alexa is not a gimmick. We used to be a phone app. the switch to voice boosted usage, impact and patient engagement
WHAT DOES THIS COST MY PRACTICE?
- lighthouse is simple in its practice setup, patient service and monthly costs – flat rate billing per patient of $25/month
- the rate is flat, but lighthouse creates billing opportunities for a practice and the providers keep 100% of the upside
- many services begin the pricing discussion with “let’s set up a consultation” – we supply the hardware, every patient is cash flow positive and growing starting in the first month (maybe even the first week)
WHAT’S MY PRACTICE OPPORTUNITY?
to convert plans into action, lighthouse leads with care guidance – data collection is by product of health action
voice-first delivers impact
simpler to use
no hunting for your phone app, log book, or washing your hands,
just speak
easier to learn
patients understand health-ed at 2+ grade levels higher when listening vs reading
it's personal
patients refer to lighthouse as her, not it. familiarity encourages long-term usage
WHAT’S MY PRACTICE OPPORTUNITY?
CHRONIC CARE MANAGEMENT
G0506 - $62/patient/one-time
care planning and enrollment in CCM
99490 - $66/patient/month
first 20 minutes of CCM care
99439 - $50/patient/up to 2x per month
each additional 20 minutes of CCM care
REMOTE PATIENT MANAGEMENT
CPT 99453 - $22/patient/one-time
initial setup and education on equipment
CPT 99445 - $47/patient/month
device supply and 2 – 15 days of data collection and transmission
CPT 99454 - $47/patient/month
device supply and 16+ days of data collection and transmission
REMOTE PATIENT MANAGEMENT
CPT 99457 - $52/patient/month
patient/provider communication related to RPM data, first 20 minutes
CPT 99458 - $41/patient/month
patient/provider communication related to RPM data, additional 20 minutes
how it works
patient enrollment
provider designs a care plan with goals, data collection and lifestyle priorities and enrolls patient with an Amazon Alexa device
deliver CCM + RPM
daily check-ins guide patients to build basic habits in diet, physical activity, taking their meds and capturing important data
panel management
in-office dashboard facilitates Medicare billing, progress tracking and enables practice capture of additional codes
data summaries
we help patients know their numbers, simplifying trend understanding and simplifying appointment history
got a question?
Lighthouse has changed the way we talk about care plans. We’ve shifted from what to do, to how to do it.
I don’t feel like the “did you do what we agreed to?” police anymore.
The best part has been the patients being optimistic about their care plan, not just looking at it like a chore list.
I put off patient monitoring for a long time, it seemed like a lot of work and I didn’t have a good story to sell it to my patients.
The Alexa twist seemed pretty compelling and I liked having the ‘let me help you at home’ discussion with my patients. I’ve tried one of those ‘did you take your pills’ programs in the past and my patients grew to hate it.
Lighthouse has become an important revenue source.
CCM and RTM were not on our radar, we mostly thought of ourselves as not having a role in our patients other conditions. It’s now easier for us to address our patient’s diabetes goals when we can also help them with heart health and COPD.
lighthouse has been very flexible in adding in our own education materials.
I looked at the Spanish-language demo and signed up. Even without the CCM billings, lighthouse was a huge upgrade from the photocopied packets I used to hand out to my patients.
It’s been easier to get my patients to start using lighthouse than to get them to sign up for the portal.
I got drawn in by tech part and the behavior science concept. Like all physicians, I want my patients to follow my careplan, but the enthusiasm and commitment fades by the time they hit the parking lot.
lighthouse doesn’t feel like a home tracker and my patients (and their kids) rave about it.
I also like that I am able to substitute in my own content for topics I have strong opinions about.
